Reference

Privacy Policy for dhk88 Account Holders

We collect only what keeps your account working — wallet deposit records, device login tokens, session activity and support messages.

Device and session logsWallet transaction recordsSupport channel historyAccount access controlUser rights and requests
dhk88 Privacy Policy for dhk88 Account Holders
DATA HANDLING

How We Protect and Use Your Information

We built our account system around wallet verification and session security. Every deposit you make through bKash, Nagad or Rocket generates a transaction log that we keep to reconcile your balance and process withdrawals. Device tokens prevent unauthorized logins. Support messages stay on file so agents can reference your inquiry history. We do not share identifiable records with advertisers, and we limit internal access to staff who need it for account operations or compliance reviews.

Collection Scope

We gather mobile number, device type, wallet transaction references, IP address, session timestamps and any documents you submit for withdrawal verification. We do not collect biometric data or track activity outside our platform.

Cookies and Tracking

Session cookies keep you logged in across lobby pages. Preference cookies remember language and layout choices. Analytics cookies show us which game categories get the most traffic so we can adjust the homepage layout.

Retention and Deletion

Active account records stay accessible while you use the platform. After you close your account and clear any pending balance, we archive transaction logs for regulatory retention periods then delete them.

Third-Party Sharing

Payment processors see wallet reference numbers and amounts to clear your deposits. Game studios receive anonymized session data for fairness audits. We do not pass your mobile number, email or personal details to marketing partners or data brokers.

PRIVACY CONTACT

How to Request Your Data or Ask Privacy Questions

If you want a copy of the data we hold, need to correct account details, or wish to delete your profile after closing your account, reach us through the support channels below. Include your registered mobile number or account email so we can verify your request. Most data export and correction requests are handled within a few business days; deletion timelines depend on whether you have pending withdrawals or unresolved disputes.

Team online

Live Chat

Open the chat widget in the bottom corner of any page while logged in. Agents respond fastest during peak Bangladesh hours and can look up your account immediately if you provide your mobile number.

Email Support

Send your request to our support address with your account reference. Include the word PRIVACY in the subject line so our team routes it to the data-protection queue for priority review.

Account Dashboard

Log in and check the settings tab for basic data export and profile correction tools. For full deletion or detailed records, use live chat or email so we can verify your identity first.

Privacy Policy Questions

We ask for mobile number, preferred currency, device type and browser fingerprint. When you deposit through bKash, Nagad or Rocket we log the transaction reference. For withdrawals above our verification threshold we may request a photo ID or utility bill.

Yes. Contact support by live chat or email with your registered mobile number and we will send you a summary of account records, transaction history and support messages. Most export requests are completed within three business days.

Transaction logs stay active while your account is open. After closure we archive them for regulatory retention periods that vary by jurisdiction, typically one to three years, then delete them unless a dispute or investigation requires longer storage.

Game studios receive anonymized session data for random-number audits but do not see your mobile number or wallet details. We do not sell contact lists to advertisers. Payment processors see transaction references to clear deposits and withdrawals.

Close your account through the dashboard settings tab, withdraw any remaining balance, then contact support to request full deletion. We remove personal identifiers and transaction records once regulatory retention periods expire and no disputes are pending.

Session cookies keep you logged in. Preference cookies remember language and layout. Analytics cookies track lobby traffic patterns. You can block them in browser settings; deposit and game functions still work, though you will need to log in each visit.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.